Following the foundation, BPO sought international cooperation and joined MGI Worldwide in 2005. The reason for this is not just to have the opportunity for international cooperation through a global network of independent bookkeeping, auditing and tax consultant companies (now in more than 80 countries worldwide), which has been effective since then to the satisfaction of our clients, but also to belong to an internationally respected organization requiring quality standards.
What does MGI Quality Review cover?
The MGI Network Quality System is primarily intended to ensure that each member meets the MGI Worldwide Quality Standards. .
To verify this, the organization introduced the MGI Worldwide Quality Review, a comprehensive, detailed and independent review for all business processes.
In the MGI Quality Review process, independence, sufficiently detailed and tailor-made review plans are provided by SWAT UK, an internationally recognized consulting firm.
On-the-spot reviews are carried out by experienced and independent experts appointed by SWAT UK, who prepare detailed documentation based on the criteria set out in advance. The review is evaluated by the MGI Technical Committee with SWAT UK.
The comprehensive quality review covers the following areas:
- Compliance with the requirements of the external regulatory environment
- Internal Quality Assurance System and Regulations
- Organizational structure and management
- The quality and efficiency of the services provided to clients
- Client acceptance process
- Ethical requirements
- Professional documentation
- Handling of complaints and professional indemnity insurance
- Human Resource Management: search and selection process
- Professional and other trainings
- Data security, IT environment and controls